Internet user privacy is of paramount importance to SMS Warehouse. Our goal is to maintain the trust of our users and others who visit our website.
Your SMS Warehouse account is password-protected, meaning only you have access to your account-related information. If you refrain from sharing your password with others, you can help us to continue this security and confidentiality. Remember to log out of your SMS Warehouse account when you are finished. By doing so, you protect your information from being re-opened by another person if you are using a shared or public computer.
This Privacy Policy covers SMS Warehouse treatment of personally identifiable information that we collect and receive when you are on the SMS Warehouse site, and when you use the services and personally identifiable information that SMS Warehouse business partners share with us. This privacy policy incorporates, where applicable, any additional guidance about our privacy practices relating to particular products or services can be found on our site. Personal identifiable information’ is information that can be used uniquely to identify you, such as your name, mailing address, email address, telephone numbers and credit card number. In order to provide you with service in this website, we may require that you provide us with personal identifiable information.
We know that you are concerned about your privacy; and so is SMS Warehouse. If you provide us with information about yourself, such as name, postal address, email address, or other personal data, we may add this to our records. On occasion you may receive important notifications about our products, services, activities, or contacts.
Unless you consent, SMS Warehouse we will not disclose your personal information to third parties other than those which we have a business relationship in order to provide the service you have requested. These third parties do not have the right to use the personal information we share with them beyond what is necessary to deliver your requested service.
Please note that neither SMS Warehouse nor any other Internet service can promise complete privacy. The Internet is not yet 100% secure, therefore it is recommended that you take care with the information you choose to provide on any online service.
Personal Information
Generally you can visit SMS Warehouse on the Web without telling us who you are and without revealing any information about yourself. There are times, however, when we or our partners may need information from you. You may choose to give us personal information, such as your name and address or email id that may be needed, for example, to correspond with you, to process an order, to provide you with a subscription or otherwise connected to our general business operations.
It is our intent to let you know how we will use such information before we collect it from you on the Internet. We provide this Privacy Policy via a link at the bottom of each page wherever personal information is collected. If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email, mail, or phone, in accordance with the users wishes. You may be contacted by our Customer Service staff for a period of time after your enquiry to ensure the matter was resolved, or to notify you of developments. You will normally be notified if we intend to notify you further after following up an issue. Instant receipts of email delivery to our support team may also be in force, giving you more information to your email address instantly.
Our Customer Service staffs do not have access to critically private information such as your password or PIN number for a specified service. At all stages of the business, user privacy is extremely important, and user information remains protected at all times.
Children Privacy
Protecting the privacy of children is especially important that is why this website is directed to adults; and not children under the age of 13, we operate this site in compliance with the Children’s Online Privacy Protection Act and are committed to comply with applicable laws and requirements to protect children from online harassment and we will not knowingly collect or use personal information from anyone under 13 years of age.
Cookies
A cookie is an element of data that a website can send to your browser, which may then be stored on your system. Some SMS Warehouse pages use cookies, sent by SMS Warehouse or its third party vendors, or other technologies to better serve you when you return to the site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site, your password is not stored in a cookie; instead the cookie stores the session ID. This is for your own security and privacy; you can also set your browser to turn off cookies. If you do so, however, some areas of some sites may not function properly.
We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on SMS Warehouse website, but we do so in ways that keep the information anonymous. SMS Warehouse may use this data to analyse trends and statistics and to help us provide better customer service.
This anonymous information is used and analysed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request page.
Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising. The information stored by our advertisers is in no way linked to your personal information, which is kept completely private and secure at all times.
Mobile Voting and Competition
From time-to-time our site requests information from users via surveys or competitions. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information. Contact information will be used or shared with the competition/survey to notify the winners, and award prizes, or analyse data. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users identifiable information is not shared with third parties unless we give prior notice and choice, or the survey or competition is entered through an advert provided by a third party advertising company.
Links
This Web site contains links to other sites, please be aware that SMS Warehouse, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site, they should read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
Security and Quality
We intend to protect the quality and integrity of your personally identifiable information. We have implemented appropriate technical and organisational measures, such as using encryption for transmission of credit card numbers, to help us keep your information secure, accurate, current, and complete.
We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with credible details of the correction requested.
Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
info@sms-warehouse.com
Head Office:
7b Tavern Quays Business Centre, Rope Street, London, SE16 7TX, United Kingdom.
www.sms-warehouse.com
Your query will be dealt with quickly. If sending a letter please include a return address, contact telephone number, and your SMS Warehouse account username/alternative email address.